Privacy Policy

Effective Date: December 25, 2025

At ShopivioStore, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shopiviostore.com and make purchases from our store.

1. Information We Collect

Personal Information

When you visit our store or make a purchase, we may collect the following personal information:

Contact Information: Name, email address, phone number, shipping address, and billing address
Payment Information: Credit card details and billing information (processed securely through our payment processors)
Account Information: Username, password, and purchase history if you create an account
Communication Data: Your messages, reviews, and correspondence with us

Automatically Collected Information

We automatically collect certain information when you visit our website:

IP address and browser type
Device information and operating system
Pages visited and time spent on our site
Referring website addresses
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and delivery
Customer Service: To respond to your inquiries, provide support, and resolve issues
Account Management: To create and manage your account
Marketing Communications: To send you promotional emails, newsletters, and special offers (with your consent)
Website Improvement: To analyze usage patterns and improve our website and services
Fraud Prevention: To detect and prevent fraudulent transactions and protect our business
Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets
Protection of Rights: To protect our rights, property, or safety, or that of our customers

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

Remember your preferences and settings
Keep items in your shopping cart
Analyze website traffic and usage patterns
Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

SSL encryption for data transmission
Secure payment processing through trusted providers
Regular security assessments and updates
Limited access to personal information by authorized personnel only

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Opt-Out: Unsubscribe from marketing emails by clicking the unsubscribe link in our emails
Data Portability: Request a copy of your data in a portable format
Object: Object to certain processing of your personal information

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically.